Who We Are

Sri Sri Radha Krishna Mandir is committed to protecting your privacy and ensuring the security of your personal information. Our website address is: https://radhakrishnatemple.org.nz.

This privacy policy explains how we collect, use, store, and protect your information when you visit our website or make donations to support our temple activities.

Information We Collect

Donation Information

When you make a donation through our website, we collect:

• Your name and contact information (email address, phone number, postal address)
• Donation amount and currency (NZD – New Zealand Dollars)
• Donation purpose (temple construction, prasad distribution, general maintenance, special ceremonies, or other specific temple services)
• Payment method information (processed securely through our payment gateway)
• Date and time of donation

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How We Use Your Information

We use the information collected for the following purposes:

Donation Processing

• To process your donations securely
• To issue donation receipts for your records
• To send acknowledgment of your contribution
• To fulfill specific donation purposes (temple construction, prasad distribution, ceremonies, etc.)
• To maintain accurate financial records for temple activities

Communication

• To send updates about temple activities and events (only if you opt-in)
• To respond to your inquiries
• To provide information about how your donations are being utilized

Legal Compliance

• To comply with tax regulations and reporting requirements in New Zealand
• To maintain records as required by law

Payment Processing and Financial Data

Secure Payment Gateway

All donation payments are processed through secure, PCI-DSS compliant payment gateways. We do not store your complete credit card or banking information on our servers. Our payment processors handle all financial transactions securely.

Currency

All donations are processed in New Zealand Dollars (NZD). Exchange rates may apply if you are donating from another country.

Transaction Records

We maintain records of all donations for accounting, tax compliance, and transparency purposes. These records include donation amount, date, donor name, and donation purpose.

Cookies

Comment Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Login Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Editing Cookies

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

Payment Processors

Your payment information is shared with our secure payment gateway provider for processing donations. They are bound by strict privacy and security standards.

Legal Authorities

We may share your information with legal authorities if required by law, regulation, or legal process.

Temple Administration

Your donation information is shared with authorized temple administrators and trustees for proper utilization of funds and maintaining transparency in temple operations.

Third-Party Service Providers

We may share limited information with service providers who assist us in operating our website, conducting temple business, or serving our devotees, as long as these parties agree to keep this information confidential.

Password Reset

If you request a password reset, your IP address will be included in the reset email.

We do NOT sell, trade, or rent your personal information to third parties for marketing purposes.

How Long We Retain Your Data

Comments

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

User Accounts

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Donation Records

Donation records are retained indefinitely for:

• Tax compliance and audit purposes
• Maintaining transparency in temple financial operations
• Historical records of temple development and activities
• Providing donation receipts and acknowledgments when requested

Your Rights Over Your Data

You have the following rights regarding your personal data:

Access and Portability

If you have an account on this site or have left comments or made donations, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

Correction

You can request that we correct any inaccurate personal data we hold about you.

Erasure

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, tax compliance, or security purposes (such as donation records required for financial auditing).

Objection

You can object to our processing of your personal data for certain purposes, such as marketing communications.

Contact Us

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security Measures Include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure payment gateway integration
• Regular security updates and monitoring
• Restricted access to personal information
• Regular backups of data

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Donation data is processed through secure payment gateways which may be located in New Zealand or other countries with appropriate data protection standards.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date.

Governing Law

This privacy policy is governed by the laws of New Zealand. Any disputes relating to this privacy policy shall be subject to the exclusive jurisdiction of the courts of New Zealand.

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please contact us at:

Sri Sri Radha Krishna Mandir

Visit Us
65 Vancouver Crescent, Wainoni, Christchurch 8061, New Zealand

Call Us
0279760090

Email Us
info@radhakrishnatemple.org.nz

Office Hours
Monday – Friday: 9:00 AM – 8:00 PM
Saturday – Sunday: 9:00 AM – 8:30 PM

Website
https://radhakrishnatemple.org.nz

Donation Transparency

We are committed to transparency in how donations are utilized:

• Temple Construction: Funds designated for temple construction are used exclusively for building and infrastructure development
• Prasad Distribution: Donations for prasad are used to prepare and distribute sanctified food offerings to devotees
• General Maintenance: General donations support daily temple operations, deity worship, and facility upkeep
• Special Ceremonies: Funds for specific ceremonies are used for the designated religious events and rituals
• Other Services: Donations for other temple services are allocated according to the donor’s specified purpose

Regular updates on fund utilization may be posted on our website or shared through our communication channels.

By using our website and making donations, you acknowledge that you have read and understood this privacy policy and agree to its terms.